Valvoline Express Care at 1448 Main Street, Antioch, Illinois.
We present you the complete information about the company Valvoline Express Care — Establishment and car repair at 1448 Main Street, Antioch, Illinois: contacts, photos, working hours, social networks and other information.
Contacts
- Phone: +1 847-395-7910
- Address: 1448 Main Street, Antioch, IL 60002
- Website: locations.expresscare.com
- Categories: Establishment Car repair
Reviews
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May, 26 2019Joy W1RUN AWAY!!!
I came into Valvoline Antioch, IL and requested an oil change and tire rotation. They advised me that I did not need a tire rotation because my tires look evenly worn, this is because I rotate them. They would not rotate the tires, but said they would check my air pressure. My vehicle is rated to have 35 PSI, my tires are rated at 44 PSI. I always keep them at 40. They lowered my pressure to 30 PSI, needless to say I had to put air in all four tires. Because of this I decided to check my oil, to find that my oil did not reach the fill marker on the dip stick. I had to put in a quart of oil for it to register to the center of the fill marker. My oil plug and area around it was full of oil and leaked enough to stain my garage floor. I also was talked into having my transfer case oil changed. This was my error as I knew I had just done this, but they were very pushy about how I needed it done. My mechanic was very mad and stated I did not need to do that, even when I was being checked out the guy at the register said I did not need it either.
My work was all done late on a Friday, when I noticed my low tires it was Sunday and too late to take back in. I called the manager Gary on Monday morning and took my vehicle in on Monday after work to talk with Judy. They claimed that: The tire pressure was just an error. My oil was over full. This is BS, I know how to check oil and did not appreciate the insult. They cleaned around the oil pug but would say nothing, my guess was it was loose. And they claimed my transfer case oil was fine.
I spent $120 at this place to have to fix my own tire pressure, add my own oil to the proper quantity and now must worry how much they screwed up my transfer case. And if that oil plug was loose and fell off I would have had big problems as I am heading out on a road trip this week.
I was offered a $20 gift card for a future visit. I told them I will never be back and asked for a refund on part of the $120 I paid them, they refused.
Save your money, this place sucks. They will push and push and push you into stuff you don’t need. They will short your oil. They will mess up everything they touch!! Your vehicle costs too much and is too important to let these idiots screw it up for you!!!! -
Feb, 19 2019Wendy Barth1I went here on Saturday. I've been thinking about the way I was treated since then and decided to write a review to alert others. I was told that If I didn't get the full synthetic oil change they would make "notes" and my GM warranty would be voided. This is completely false. What as shady outfit they're running. I won't go back and I will tell anyone who asks me where to get an oil change not to go here.
Photos
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Valvoline Express Care on the map
Opening hours
Sunday |
10:00 AM — 03:00 PM |
Monday |
08:00 AM — 07:00 PM |
Tuesday |
08:00 AM — 07:00 PM |
Wednesday |
08:00 AM — 07:00 PM |
Thursday |
08:00 AM — 07:00 PM |
Friday |
08:00 AM — 07:00 PM |
Saturday |
08:00 AM — 05:00 PM |